Dufour with Abdul Seddiqi on Nov. 19. (Credit: DWW)
Dubai Watch Week kicked off Wednesday with a rare public appearance from Rolex CEO Jean-Frédéric Dufour, who turns 58 in two weeks. The event’s Director General, Hind Seddiqi, recently told the Luxury Society podcast that it was a member of her team who first floated the idea of inviting him to speak. “There's no harm in asking,” Seddiqi told her. “We asked, and he kindly accepted,” she said.
Dufour’s remarks at the event avoided the subject of tariffs, but he offered some insights into the brand (Coronet’s full story). He said Rolex’s long-term success rests on trust-based partnerships not only between the brand and the retailer but also the client. He described Certified Pre-Owned as a safeguard for consumers, and said innovation at Rolex means balancing tradition with advances such as the new escapement in the Land-Dweller.
On AI, Dufour said Rolex remains committed to human relationships and craftsmanship while investing in technology to improve product quality. Regarding the Bucherer acquisition, he offered a rare insight into the company’s long-term plan, saying they have “no intention to grow further than that. It was an opportunity, and we had to do it.” He added, “Now we are understanding the retail business a little better, and that is a good thing.”
Read more excerpts from Dufour’s latest remarks in Coronet’s Long Reads.