Charting a new route for Rolex CPO. (Rolex.com)
In the latest sign of Rolex’s deepening investment into certified pre-owned, the brand has added a dedicated CPO store locator to its website.
When Rolex’s CPO program was announced in late 2022, it was widely viewed as a way to appease customers unable to buy new pieces. Today, it’s looking increasingly like a move to undermine the grey market.
“The idea actually came from the United States,” Jean‑Frédéric Dufour revealed at a Dubai Watch Week forum in November. “We noticed that in some points of sale the number-one brand was Rolex, and the number-two brand was Rolex secondhand.”
The CPO store locator is part of Rolex’s interactive map, which also lists service centers and authorized dealers, officially branded as "Rolex Retailers" globally and "Rolex Jewelers" on the U.S. version of the site. By increasing the visibility of CPO alongside new retail, Rolex signals pre-owned is no longer a side project, but a core part of its business. Coronet reported last week that Rolex plans to upgrade its beige CPO presentation boxes to full-size boxes, narrowing the psychological gap between new and preowned.
The Rolex CPO map includes the newly opened CPO boutique in China, the first in mainland China, located in Nanjing. Managed by Oriental Watch, the boutique is a welcome addition in a market of more than 1.4 billion people. By comparison, the United Kingdom, with a population of 69 million, has around 50 Rolex CPO points of sale.